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The Momentum of Trust



Prioritizing trust, values-driven culture, and effective leadership in the workplace leads to increased employee performance, profitability, and overall success for the business.


  • 00:00 📈 Conflict and differing opinions in a trusting environment lead to growth, HR has a rebranded image and encompasses administrative and compliance tasks as well as people and culture aspect, business owners need to focus on HR and talent strategy, leadership development, and investing in talent.

  • Conflict and differing opinions in a trusting environment lead to growth, while the concept of fractional HR is not as prevalent as fractional CEO or CFO roles in the business world.

  • HR has a rebranded image and encompasses both administrative and compliance tasks as well as a people and culture aspect.

  • The most important aspects for business owners is the HR and talent strategy, employee relations, leadership development, and investing in and growing talent, in addition to the technical side of paperwork and compliance with laws.

  • Started in operations, transitioned to HR, got an MBA, and now focuses on creating life-giving workplaces.


  • 04:04 🚀 Creating life-giving workplaces is important for a positive impact on relationships and the world, and clarity on what that looks like for different people is crucial.

  • Work was originally designed to be lifegiving, and creating a space where people feel valued and do their best work is important.

  • Creating life-giving workplaces can positively impact relationships and the world, and it's important to create clarity on what a life-giving workplace looks like for different people.


  • 06:20 📈 Kingdom-minded entrepreneurs prioritize values-driven companies, clarifying and integrating their values into company culture, crucial for employee buy-in and profitable hiring and firing decisions.

  • Kingdom-minded entrepreneurs and business owners are increasingly focused on creating values-driven companies, but it's important to see if these values are actually being implemented in the workplace.

  • Business owners often reach a point where they realize they need to clarify their values, hire the right people, and integrate their values into their company culture.

  • The leader's values and clarity on organizational values are crucial for employees to opt in or out.

  • Knowing when to hire and fire based on shared values can be a profitable decision for both the company and its employees.


  • 10:00 📈 Define, communicate, and assess values in potential employees, reinforce positive values and let go of those who consistently do not exhibit them, building a high trust culture is essential for success, hire thoroughly but be cautious when firing to avoid legal issues and create a productive work environment.

  • Define the values and behaviors you want in an employee, communicate them to potential candidates, and assess their ownership and adaptability during the interview process.

  • Recognize and reinforce positive values in employees, but if they consistently do not exhibit those values, it may be necessary to part ways to maintain clarity and integrity within the organization.

  • Building a high trust culture is essential for organizational success and letting people go can reinforce company values and lead to future profit.

  • Hire thoroughly and with some sense of urgency, but be cautious when firing quickly, especially with potential legal implications.

  • Addressing employee performance issues early and providing a fair process can help avoid legal issues and create a purposeful and productive work environment.


  • 15:26 🚀 Trust creates momentum for faster project completion, referrals, and profit, while unhealthy conflict and lack of trust can slow down business operations and create hiring and onboarding issues.

  • Trust creates momentum, which leads to faster project completion, referrals, and ultimately, profit for a company.

  • Unhealthy conflict can slow down momentum and create drama in a business, while healthy conflict in a trusting environment allows for productive discussions and decision-making.

  • Lack of trust in a company can lead to issues with hiring, onboarding, and training new employees, causing a slowdown in business operations.


  • 18:21 🚀 Maximizing employee performance and trust leads to increased revenue and a sense of ownership, but many overlook their employees' full potential.

  • Maximizing the performance of employees is crucial for driving profit and business growth, and it is important to measure and ensure that employees are performing at their highest potential.

  • Utilize resources to steward well and invest in fueling people to thrive and do their best work.

  • Maximizing capacity and trust in employees leads to higher performance, increased revenue, and a sense of ownership and responsibility.

  • People often overlook the full potential of their employees and fail to consistently work on building trust and performance.


  • 22:17 🚀 Regular meetings, coaching, and accountability are crucial for building trust and driving performance within a business, with managers needing to refine their feedback skills to maximize tools and drive profit.

  • Regular meetings, goal setting, coaching, and accountability are essential for building trust and momentum within a business.

  • Regular one-on-one meetings with employees are essential for managers to coach, drive performance, and measure improvement.

  • Tracking performance and managing people is crucial for driving the overall performance of the corporation.

  • Managers need to refine their skills in giving feedback in order to drive profit and maximize tools, as many leaders are afraid of giving feedback effectively.


  • 26:30 🚀 Clear communication, goal setting, and radical candor are essential for impactful leadership and company success, along with practicing open and honest communication and prioritizing one-on-one meetings.

  • Practice open and honest communication by reading books on crucial conversations and then practicing with a partner or mentor.

  • Managers and HR should prioritize one-on-one meetings and consistently use a template to create momentum in their business.

  • Clear communication and goal setting, along with radical candor and the Stockdale Paradox, are essential for impactful leadership and company success.

  • Phil shares valuable insights on how to treat people, and encourages viewers to visit his website for further conversation and exclusive content.



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